b'S R H T M 1 E B C E I A L E T S O B M A E R M R 21 I | L T O S L S H E I K L % N T AY E 0 2MAKE SURE THE LAST EXPERIENCE A CLIENT HAS WITH US IS POSITIVE.Pay attention to final details and ask the client if there is anything else that needs attention before we declare the project or service is finished. Take responsibility for problems that are found and fix them immediately.The finishing touches are the most memorable ones.72'