b'Everyone deservesTO BE S 0 S O K | E AY E A N E I L C RYO V 2 I T I B O M R N E 21TREATED WITH RESPECTNo matter who we communicate with - a client, vendor, city inspector, architect, consultant, tenant, resident, or coworker - always be polite. Do not judge who someone is or what kind of work they do. Treating others with respect preserves our relationship and our reputation with the people we work with. Everyone is a potential client or reference, and our companys good name is our best marketing tool. Its better to be overly polite and respectful to everyone than rude to a single person who could be a future client. Respectful behavior solidifies our reputation for excellence. As a team, we are responsible for how others see us and our company.42'