b'WHEN ASKED TO DO SOMETHING, ALWAYS. 0 AY S O K | Y E 2 21 A N D . . , S O B M I R SAY "YES".Even if its out of your way, you should reply, Yes we can! However, this may have cost/time/other implications. Are you okay with that?Help your clients understand how answering yes will affect their project. Then, together, decide if it still makes sense to move forward with their initial request. Whether or not the request ultimately is carried out, our client will remember that you were enthusiastic about helping them! We never want to say no to a client or team member; we always want to say yes!64'